In this series of letters written between November 1869 and May 1875, a young American pianist, Amy Fay, recounts the thrilling experience of studying piano wit...
New York Times Bestseller
Drawing on her research knowledge and clinical experience, internationally respected neurologist—and mother of two boys—F...
Explores ways in which service firms can influence the behavior of their customers. Drawing from research on employee motivation and applying it to customer mot...
Sam the Man wants to earn some money and he's got a cluck-worthy plan in this endearing chapter book that's the first in a new series from Frances O'Roark Dowel...
Sam the Man has a new school project. He’s got to “babysit” a vegetable in this second hilarious chapter book in a new series from Frances O’Roark Dowel...
Sam Graham is a mystery man. But when there are no mysteries to solve, Sam comes up with a plan to find one in this hilarious fourth chapter book in the Sam the...
Sam the Man is back with not one, but TWO plans in this third hilarious chapter book in the Sam the Man series from Frances O’Roark Dowell.Sam Graham is a dra...
In March 1997 the Society for Renaissance Studies and Gresham College together organised a conference to celebrate the 400th anniversary of Gresham College’s ...
Is the Catholic Church a movement built around ideas, or a communion built around relationships? In A Godly Humanism, Francis Cardinal George shares his und...
byIsabelle Francais,Amy Fernandez
Complete Care Made Easy books address all the major concerns about owning and training a small pet. Each care book offers practical advice, emergency first aid ...
byFrancis Ames-Lewis,Mary Rogers
In this Volume, published in1998, Fifteen scholars reveal the ways of preserving, conceiving and creating beauty were as diverse as the cultural influenced at w...
byFrances Frei,Corey Hajim,Amy Edmondson
Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular e...
byFrances Frei,Corey Hajim,Amy Edmondson
Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new ...
byFrances Frei,Amy Edmondson,Eliot Sherman,James Weber
Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and ex...