Synopsis

Workforce or talent strategies don't matter strategically in their own right. They matter only when they make a difference in strategy execution. This chapter provides the business case for the importance of linking workforce strategy to strategic capabilities. It also describes several approaches to determining the strategic capabilities in your organization and shows how the structure of a differentiated workforce strategy follows from a focus on capabilities. This chapter was originally published as chapter 2 of "The Differentiated Workforce: Transforming Talent into Strategic Impact."

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