Synopsis

Because they're doing the day-to-day work, front-line employees see many problems and opportunities their managers don't. But most organizations fail to realize this potentially extraordinary source of revenue-enhancing ideas.

Book Details

ISBN-13 : 9781576753743
Publisher : Berrett-Koehler Publishers, Incorporated
Date of Addition: 2010-02-24T02:37:11Z
Language : eng
Usage Restrictions: Copyright.