This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This...
In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians...
byNatalie Kindred,Robert Simons
This case explores maximizing shareholder value as a goal in executive decision making. Over a period of nine years, three different Pfizer CEOs make critical d...
byNatalie Kindred,Robert Simons
This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became C...
byNatalie Kindred,Robert Simons
Cross Country (renamed Agero in 2011) operated call centers that coordinated with thousands of small, independent towing companies-Cross Country's "service prov...
byNatalie Kindred,Robert Simons
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students l...
byNatalie Kindred,Robert Simons
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students l...
byNatalie Kindred,Robert Simons
This case, an update on "Henkel: Building a Winning Culture (A)," describes Henkel's strong performance against its tough 2012 objectives, as well as the new ob...
byRegina Herzlinger,Natalie Kindred
McKesson, a large, diversified drug distribution and health care IT company, is considering development of new business offerings to help private practice physi...
byRegina Herzlinger,Natalie Kindred
Shanghai Pharmaceuticals (SPH), a vertically integrated Chinese pharmaceutical conglomerate, was considering its strategic options in the context of a rapidly e...
byRegina Herzlinger,Natalie Kindred
This case, a follow-up to Cancer Treatment Centers of America (A), HBS No. 313-012, begins with the debate over New Hampshire's certificate-of-need (CON) law, w...