This chapter was originally published as chapter 6 of "Designing Care: Aligning the Nature and Management of Health Care."...
In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing m...
Healthcare systems worldwide are swamped with demand, short of resources, and ill-equipped to respond to global health crises like COVID-19. This book is a guid...
Entrepreneur Nassib Chamoun has created an innovative anesthesiology device that monitors patients' consciousness levels during surgery. This case tracks how Ch...
byRichard Bohmer,Bradley Campbell
John Crowley, CEO of Novazyme Pharmaceuticals, a start-up biotechnology firm developing an orphan drug to treat a rare lysosomal storage disorder from which his...
byRichard Bohmer,Jonathan Groberg
QuickMedx has created a chain of small kiosks, located in drugstores and shopping malls in the Minneapolis area, that cater to patients with a limited range of ...
byLaura Feldman,Richard Bohmer
Duke University Health System has for the past five years operated a specialized clinic for the management of congestive heart failure, a very common and costly...
byErika Ferlins,Richard Bohmer
In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing m...
byRichard Bohmer,Carin-Isabel Knoop
Discusses the challenges currently facing the U.S. health care delivery system. These challenges frame the problems managers of delivery organizations are curre...
byErika Ferlins,Richard Bohmer
Provides a detailed description of the way in which several improvements and innovations in clinical care were arrived at. Describes individual insights, how th...
Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medica...
byRichard Bohmer,Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured app...
Describes the death of a cancer patient in one of the nation's premier cancer treatment centers and examines the organizational and process characteristics that...
byGary Pisano,Ning Tang,Richard Bohmer
Istituto Clinico Humanitas is a newly built private hospital, south of Milan, Italy, that has attained unusual profitability while treating public system patien...