Synopsis

In October 1982, Johnson & Johnson was confronted with a major crisis when seven deaths were attributed to poisoned Tylenol. The case reviews the facts as known a week after the incident occurred, and raises a wide range of questions regarding consumer behavior, corporate responsibility, and competitive reaction.

Book Details

ISBN-13 :
Publisher : Harvard Business Publishing
Date of Addition: 2016-08-03T02:53:00Z
Language : eng
Usage Restrictions: Copyright.